SHIPPING & RETURNS
SHIPPING POLICIES
Transport costs for private customers - Switzerland and Liechtenstein
We are happy to send your order with the Swiss Post.
Flat rate shipping costs: CHF 7.50 per order for orders from CHF 0.00 to CHF 99.95
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Free delivery for orders of CHF 100 or more
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Transport costs for private customers - Europe
Flat rate shipping costs: € 15.00 per order for orders from € 0.00 to € 99.95
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Free delivery for orders from € 100 .--
RETURNS & EXCHANGES
Right of withdrawal
Exchange or return of goods delivered in accordance with the contract is possible within 7 days. The product and the packaging must not be damaged. The packaging must not be open. If there is a delay in delivery and lasts longer than 30 days, you are entitled to withdraw from the purchase contract, otherwise the contract will remain in effect. Exceptions apply if an appointment is made.
Are excluded from the return
Goods that are made according to customer specifications or that are not suitable for return due to their nature. Damaged goods, incomplete goods, goods with traces of use and goods without packaging or damaged packaging are also excluded.